Panorama thursday night TV – Medivet

July 23, 2010


If you saw the Panorama programme on Medivet I am sure you were all feeling sick too! I do know some of my clients use practices owned by Medivet, and in many cases, the original private owner is still in charge and the service is great! My thought was that the Vets we saw behaving inappropriately, either with animals or by not supervising their staff enough, would be the same whoever they were working for. With a company as large as Medivet they are bound to get some bad apples!

For me it is a reminder that Vets are not Gods! And we must question everything, even if we have trust in our own Vet, if I don’t understand I ask more questions until I do. If I was ever unhappy with my Vets diagnosis or behaviour I would change Vets. There is nothing like trusting your own instincts in these cases, if it doesn’t feel right then it simply isn’t right!

From a training point of view we can help our animals accept the attention they may need medically, to ensure they never need mishandling! The sounds of the Shar Pei in distress really affected me, as I am sure it would other dog lovers! The poor animal had received major surgery and must have already been in a great deal of pain! We cannot be sure that training would have helped him, but I believe it could have, my guess is that he may well be a dog that would resist handling, good training would have made him more accepting and less resistent and eased his stress.

Owners must not shirk the responsibility of preparing their animals for Veterinary treatment! We must seek a partnership with the Vet and do our part to help the process!

I guess it brings Vet nurses and trainees under the spotlight more, and not before time. Staff training on how to handle a stressed dog is not given enough attention, and little training time is given to animal behaviour. At least not in some of the practices I have known.

I look forward to hearing your comments, thoughts and stories please?

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4 Responses to “Panorama thursday night TV – Medivet”

  1. Sue Webster Says:

    I started to watch the Panorama programme but had to switch it off as it brought up lots of bad memories around our experience five years ago. To cut a long story short the vet that was treating my Jack Russell Rusty wasn`t all he seemed after many operations, consultations and medications he deteriorated so I rushed him to a local vet where he put us straight onto a specialist from there we found out the truth what was wrong with him and had him put to sleep (probably the hardest thing I have ever had to do)but if you love them you have to do the right thing. He was subsequently under investigation by the Watchdog programme and I was called to testify at the court at The Royal College of Veterinary Surgeons. He was found guilty of 11 counts of gross misconduct. As Avril said we have to trust our instincts which is what I done in the end, all be it a little too late. These people should not be able to get away with this so we have to speak out as our beloved pets can`t. I would never want anybody else to go through what we did so question your vet and if you are not sure seek a second opinion. I still have to live with the thought that I should have realised earlier and saved my lovely dog from what he didn`t have to go through.

  2. Avril Munson Says:

    Dear Sue, thank you so much for sharing your experience with us all! That was a terrible experience for you to go through, I think you suffered as much as your dog! But again by telling others you may well help someone else to realise when something is wrong and help another dog, and at least then we can make some sense of a terrible time!
    You are right sometimes the kindest and most loving act is to let them go!
    again thank you Sue!

  3. Barry Says:

    Even after two consultations Medivet failed to diagnose the illness my pet Yorkie was suffering from. She had Pyometra (an infected uterus), but they said she had Cystitis. They seriously compromised her life. After a fortnight of my poor dog suffering from their quack treatment I could see that she was dying. There was not the slightest doubt about that. I rushed her to another vet who did tests confirming Pyometra and did an immediate operation, out of hours and through one Saturday night. They said she would have died that night had I not taken action. Medivet failed to offer or carry out a scan that would have confirmed Pyometra. I stopped the payment to them. They said that “given time we would have found out what was wrong with her” I wrote back and asked did they mean “at the autopsy”?
    Medivet are bloody amateurs whose only interest is money! I KNOW! I HAVE BEEN THERE AND SUFFERED AT THEIR HANDS!
    Barry Gardiner

    • Avril Munson Says:

      I am so sorry to hear of your awful experience! I am so glad your little Yorkie survived, thanks to you following your intuition and seeking more help!!

      I would add that any Vet is human and they can all make mistakes, it is too easy to put too much faith in them, as with doctors, if at anytime anything doesn’t feel right I would always advise get a second opinion, if the diagnoses is confirmed we have only spent a little extra money and it could save your dog’s life, as with Barry. All owners know their own dogs best of all, it is important to remember we are each the best expert on our own dogs!


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